Warning You are unable to access the requested page.

This could be caused by one of the following reasons:

  • Your session in the client area has expired. A session will time out after 60 minutes of inactivity.
  • You are attempting to access a page without signing in. For security reasons, you cannot bookmark pages within Prometric TCNet.
  • You are attempting to access an unauthorized area.
  • Your browser is not configured to accept session cookies. Your browser must accept cookies in order to use Prometric TCNet.
  • We only utilize session cookies, which are single lines of text that are stored temporarily in your computer's memory. Because a session cookie is never saved to your hard disk, it is destroyed as soon as you close your browser window.
  • An unexpected server problem occurred

Note: If you receive this warning while taking a test, please sign in again using the above link, and then select 'Resume Test'. You can continue your test without losing any of your previous responses.

If you have any questions, please contact Online Customer Care at : ip.helpdesk@prometric.com.